This will be sent to the Better Business Bureau as well as corporate if I do not have resolution immediately. Personally if more people read the agreement before putting their credit card on a site it would be a whole lot better. They only communicate via email. There is on phone number available on eHarmony to contact head office, I guess that is on purpose. The comment was accepted and would be forwarded to the appropriate department.
Kirsten I just wanted to say thank you. This is the biggest scam, and my friend told me but I did not listen. Yet they still do nothing. I do not wish to share my information with any more of their users. The website was used by 10 million users by 2006 and received registration from over 170 nations while crossed 20 millionth user's mark in 2008. What else have they hacked into? I am So turned off by your lack of customer service that I am literally seeing red.
It has been a complete waste of money in my experience; I wish I had given the money away to some homeless person instead. Rose It is obvious to us what they have been doing. Hi, I have tried to cancel my subscription. This is a customer service issue. Posted by: on October 2, 2012 It uses a closely guarded compatibility matching algorithm to pair users, and requires them to complete lengthy relationship questionnaires to determine their personality traits, values, interests and other factors.
This is one way they make it difficult. They closed my account the day after sending me a whole set of new matches plus new people sign up all the time. I have no idea what algorithm they use, but we would be better off if they used chickens to pick names out of a hat to match. The matching aspect of it was great. I signed up not too long ago and I am having people that you people are saying writing me for the last 5 years plus.
I asked to speak to him — please hold. You are expected to take some responsibility for deciding if a match is right for you. But it is the cynical contempt for your customers that is most rank. There are too many problems to mention. I will not get a resolution from them either, I am sure not even an answer. I am going to write their corporate office in conjunction with the Consumer Protection Act.
I am not asking for a full refund. California has won a class action lawsuit against eHarmony. I did not want the auto renewal and was told you would not refund my money. The less expensive sites offer a better likelihood of dating. I did the 6 months thing back in June of 2016 for 71 dollars only, a one time deal, that is what eharmony stated and told me online and over the phone, but I canceled any way, in which they charged me over a hundred and some odd dollars more and then on top of that.
Neil Clark Warren the man behind eHarmony and as he came from a background in psychology and was the author of several successful relationship guidance books it made sense for him to make this venture into the world of online dating. It is rather waste of time to be a member of eHarmony. This huge mistake was done by me without realizing the consequences of my mentally ill decision being effected by my Bipolar Affective Disorder. I wanted to give eHarmony a try so I signed up in March of 2014. Sad thing is you cant find any corporate email address to reach anyone of importance. I contacted eHarmony again and they told me that the man in question was shown to me because we were both considered monogamous and altruistic.
As well as this, they offer advice for how to remain safe when taking part in online dating. This is the most horrible representation and service that I have ever seen. James then asked me to dwnload coin bit , or bit coin never having heard of this i assumed it had something to do with fixing your website soi pjt my email in whan james asked me to then suddently he typed his pass word in ,i asked what he was doing he said this was nessary so he could enter my account and fix it he did enter my account several times and then asked for my bank number when I told James I was hanging up to investigate he was not happy l emailed what I thought was eharmony and received another call from India I asked him to call me back in an hour ,never heard from him again. Ask Eharmony Contact for toll free: When you call to Eharmony Contact, ask for toll free number to enjoy charge free calling. He put me on hold for a long time only to come back to tell me that he had spoken to a supervisor and that they could not help me with a refund. And cannot get the help required to fix or solve the problem, and now being in the middle of a three day weekend. Shame on you eHarmony -Shame on you Neil Clark Warren -you should operate a business that satisfies customers not fleeces them.